Get in Touch

This is a private reference site, not a government office. It cannot confirm custody, release anyone, post bond, or retrieve official records. Contact the responsible agency directly.


Madison County Official Contacts

Use the contact that matches the record or custody state. MCSO’s published main contact is:

Madison County Sheriff’s Office
317 Denmark Jackson Road
Denmark, TN 38391
731-423-6000
Records: route through MCSO Records Division

The Madison County Public Records Request Coordinator is the Risk Manager, 100 East Main Street, Suite 300, Jackson, TN 38301, phone 731-423-6059, email recordsrequest@madisoncountytn.gov. The policy does not publish separate coordinator office hours, so confirm before visiting.

  • For a booking record or photograph, use the county records process and MCSO Records.
  • For a Jackson arrest report, contact JPD at 234 Institute Street, 731-425-8400.
  • For current county custody, call MCSO.
  • For General Sessions criminal matters, call 731-423-6128, weekdays 8 a.m. to 4 p.m.
  • For Circuit Court matters, call 731-423-6035, weekdays 8 a.m. to 4 p.m.
  • For state felony custody, use TDOC FOIL and TDOC records channels.
  • For federal or immigration custody, use the BOP or ICE locator.